Built to Win
What We Take Ownership Of
Customer Experience Management
We manage all customer communication across email and social channels, ensuring fast, on-brand support as your business scales.
Dispute & Chargeback Control
We handle disputes and chargebacks end-to-end to protect your revenue, payment accounts, and risk profile.
Supply Chain Oversight
We monitor fulfilment and supplier communication to prevent delays, resolve issues early, and keep operations running smoothly.
Operational Insights & Strategy
We turn operational data into clear insights and actionable advice to support smarter decisions and sustainable growth.
Ownership, Not Support
Growth brings complexity.
Operations shouldn’t add to it.
Liora takes full ownership of your operational backbone — managing it proactively, protecting what you’re building, and creating clarity as you scale.
So you can stay focused, decisive, and ahead.
What Do Our Clients Says About Us
Scaled with a strong backend
This agency is ideal if you want to scale quickly. You don't have to rush into hiring people, as the structure and your backend are already well established. Also a good advice if you are planning to open multiple stores!
Structure and more profit
I’ve been working with Liora Agency and scaling my business for the past 6 weeks, and I’ve honestly never felt this much ease and clarity in my backend before. Everything is handled by Liora Agency, and they provide so much insight into the processes. For example: detailed stats on sold products, clear pain points, and exactly what to improve and how. This kind of support helps you make smarter decisions and keeps more money in your business.
Super service
Super service! Zijn erg duidelijk in communicatie. Dit laten ze niet alleen aan mij zien maar ook naar de klant toe. Als je geen zorgen aan je hoofd wilt hebben over jouw back end moet je bij hun zijn. Ben zeer tevreden!
Operations Management
We take full ownership of your daily operations to keep everything running smoothly as you scale.
Order & Fulfillment
From order flow to supplier coordination, we ensure accuracy, speed, and consistency at every step.
Customer Support
Professional, on-brand support that builds trust, resolves issues fast, and protects long-term loyalty.
Returns & Refunds
We manage returns and refunds efficiently, turning potential friction into a positive customer experience.
Order & Fulfillment
From order flow to supplier coordination, we ensure accuracy, speed, and consistency at every step.
Performance Monitoring
We track operational performance and key metrics to spot issues early and support better decisions.
Customer Support
Professional, on-brand support that builds trust, resolves issues fast, and protects long-term loyalty.
THE TEAM
Built by People
Liora is built by people who care deeply about what they manage. A team that treats your business as their own, and shows up with focus, structure, and responsibility.
MEET THE TEAM
Operational Performance
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